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My Site Got Hacked

Malware removal Maintenance Pricing Guides About

Malware removal Maintenance Pricing Guides About

Get help

Tell us what you are seeing

You do not need to diagnose it. Describe what changed and send the URL — that is enough for us to know where to start.

Your name

Email

Website address

What is happening?

Anything else worth knowing

Company

This opens your email app with the details filled in, so you keep a copy of what you sent. Prefer to write it yourself? Email [email protected] . Please do not include passwords.

What happens next

1 We look at the site from the outside and tell you what we can see.
2 You get a fixed price and a timeline, before anything is touched.
3 If you go ahead, we take a full backup and start.

Do not send passwords yet

We do not need credentials to give you a quote, and email is the wrong place for them. We will send you a secure way to hand them over if you decide to go ahead.

In the meantime

Do not delete files at random, and do not restore an old backup over the top — both make the infection harder to trace. If you can, take a copy of the site as it is now.

My Site Got Hacked

Australian WordPress malware removal and recovery. We clean infected WordPress sites, lift Google blacklistings, and fix what let the attacker in.

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Australian WordPress malware removal and recovery.